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Heritage Hill earns senior excellence rating

Published January 12. 2019 07:20AM

Heritage Hill Senior Community announces it has been selected as a “Caring Super Star of 2019” for service excellence in senior living.

In consumer ratings and reviews on Caring.com, Heritage Hill earned a 5-star rating (the highest possible score) within the qualification time frame of Oct. 15, 2017, through Oct. 15, 2018, while also having a high volume of positive reviews and meeting other criteria for this national honor. Heritage Hill is the only Caring Star 2019 community in Carbon County among 144 Caring Stars communities across the country for 2019.

This community was named a “Caring Super Star of 2019” for earning the Caring Stars award in three or more years since 2012.

“We strive daily to deliver high-quality care for our residents, and this award helps validate our delivery on that promise,” said Denise Langman, executive director of Heritage Hill Senior Community.

“Our team is grateful for each and every positive review, so on behalf of our community, thank you to those who shared positive feedback about the services we offer, and to Caring.com for recognizing us as a Caring Super Star of 2019.”

Online reviews help Americans research and select the best senior care providers for aging or ailing loved ones. In multiple Caring.com research studies, the majority of family caregivers have indicated that they turn to the internet and consumer reviews when narrowing their options among senior living communities in their area, and have relied on these perspectives as much as or more so than in-person recommendations from geriatric professionals or medical personnel.

Originally launched in January 2012 as the first of its kind, the Caring Stars annual list has become the go-to guide of the best senior living communities nationwide — particularly helpful after families gather for the holidays and discover increased or urgent senior care needs for their elderly parents or grandparents.

To be considered for the award, Caring Stars communities met a set of criteria based on ratings and reviews from senior living residents and their family members — with those reviews analyzed by Caring.com staff (rather than computer algorithms) to determine the senior living communities with the best consumer ratings.

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