Lehigh Valley Health Network is one of just eight health care organizations across the U.S. to achieve a Level 10 designation in the College of Healthcare Information Management Executive’s 2020 Healthcare’s Most Wired survey, which assesses how effectively health care organizations apply technology to support clinicians and patients.

Based on the 2020 detailed survey and review, hospitals/health systems earned a level from 1 to 10 for acute, ambulatory and long-term care.

LVHN was awarded a Level 10 designation for acute and ambulatory care. CHIME defines Level 10 organizations as leaders in health care technology who actively push the industry forward, often leveraging these technologies in innovative ways and encouraging deep adoption across their organization.

Accomplishments that earned LVHN its Level 10 recognition include:

• MyLVHN Bedside – iPads for patients to access their clinical records, to communicate with LVHN clinicians, and to videoconference with family and friends are supported in every patient room.

• Remote patient monitoring – More than 1,000 patients have been given a package of testing devices and communication technology to use at home with interfaces to the LVHN electronic health records. This direct connection enables patients to share clinical data and communicate with LVHN care teams, providing a new type of ongoing chronic care.

• Nursing communication tools – iPhones were deployed to inpatient nurses, giving them mobile access to the EHR and specialized communication tools.

• LVHN Patient TV – Sophisticated patient television technology interfaces with the LVHN EHR to deliver educational videos to patients as well as many options for them to optimize their stay in the hospital.

• Digital/mobile infrastructure – The use of mobile versions of Epic EHR software applications has increased 300 percent via iPad and 100 percent via iPhone since the pandemic began.

• COVID-19 response – LVHN Technology colleagues worked seven days a week, 14 hours a day during the pandemic surge in the spring of 2020 to create advanced analytic tools, deploy thousands of mobile devices and support a dramatic increase in digital encounters between clinicians and patients.

Geisinger Health System also achieved the Level 10 Most Wired eligibility.