The past several months have been challenging for all of us, and Blue Ridge Communications wants to thanks its customers for their understanding and patience.

During this unprecedented time, Blue Ridge signed the FCC Pledge to Keep America Connected. It suspended data allowances, and for customers who called and told them that they couldn’t pay their bill because of COVID-19, Blue Ridge waived disconnects and late fees. In addition, Blue Ridge launched a Learn from Home Initiative to provide free Internet service for families with students who previously did not have Internet access.

With its areas getting back to normal, Blue Ridge plans to return to its standard operating procedures effective July 1, with the following changes:

• Data allowances will increase to accommodate increased usage. The new allowances can be found at www.brctv.com/allowances.

• Offices will be opening, and its technicians will begin doing in-home work with modifications to keep its employees and customers safe on a rolling schedule over the next several weeks. A separate notice will be sent when your area office is open and in-home work begins.

Anyone who needs account assistance may contact Blue Ridge at 800-222-5377, or chat with them online at www.brctv.com and one of its customer service representatives will assist you in finding a plan that works for you.

Things are very different today from how they were in March. While much has changed, one constant is the commitment and care Blue Ridge has for its friends and neighbors in the communities it serves.

Blue Ridge looks forward to continuing its relationship and serving you for many more years to come.