Social media companies have policies in place for dealing with cyberbullying.

"Facebook does not tolerate bullying or harassment. We allow users to speak freely on matters and people of public interest, but take action on all reports of abusive behavior directed at private individuals," said spokesman Matt Steinfeld.Among Facebook's rules are that "you may not credibly threaten others, or organize acts of real-world violence.""We encourage the 1.3 billion people on Facebook to report bullying to us when they see it, using the links found next to virtually every piece of content in our community. Members of our team review reports, prioritizing the most serious issues and removing things that violate our community standards," Steinfeld said.Users can report such incidents by clicking the "report" link that appears near the post. Access the link by hovering the cursor over the post, clicking the inverted "V" at the top right, then clicking "report/mark as spam."The report then goes to one of Facebook's teams for review."If one of these teams determines that a reported piece of content violates our policies or our Statement of Rights and Responsibilities, we will remove it and warn the person who posted it. In addition, we may also revoke a user's ability to share particular types of content or use certain features, disable a user's account, or if need be, refer issues to law enforcement. We also have special teams just to handle user appeals for the instances when we might have made a mistake," the site's webpage states.Facebook also has an anti-bullying hub:

www.facebook.com/safety/bullying.When police investigate a threat or other instance of cyberbullying that rises to the level of being a crime, they try to find out who exactly posted the offending content.Michele Fredericks of Internet service provider PenTeleData said the company has gotten fewer than a dozen requests for information from local law enforcement."If a customer calls with a complaint, we refer them to their local police department," she said.Police then contact the company that owns the site on which the bullying occurred."If police contact us, they send a subpoena, court order or search warrant. Then we would give them the account information for that IP address," Fredericks said.The documentation is required before PenTeleData releases any information."We keep our customer information secure," she said.At ooVoo, spokeswoman Roberta Lynn said the company encourages those who are targeted by bullies to turn to a trusted adult."We always strongly recommend that users report any harassment to a parent, school or other trusted adult; contact the police if you feel you are in danger. Our user license agreement outlines what behavior is acceptable on ooVoo and what is not. If a user reports behavior that violates our terms of use we close the account," she said.OoVoo provides law enforcement with user information when required."When we receive a subpoena for user information we supply the requested data. We are not usually apprised of the situation surrounding the subpoena," Lynn said.The company doesn't track the number of requests for user information, she said.Instagram also has policies and procedures in place, but asked that they not be published.