Walnutport appears to be back on the same page as its ambulance provider.

Kristie Wentling, executive director, Northern Valley Emergency Medical Services, attended Thursday’s borough council meeting to provide an update.

Wentling told council she was there in lieu of the questions/concerns that had been expressed at last month’s council meeting.

She said NOVA’s call response for Walnutport is at 90% for the year, and added that NOVA responded to 172 calls in the borough. A total of 23 calls were fielded by mutual aid agencies.

Wentling noted that in April and May, NOVA did have a bit of a blip in terms of staffing, as two EMTs left the organization, and one employee was out of work due to an injury.

She said the national standard is 90%, but that NOVA’s goals is 94 to 95%.

Wentling said that NOVA has added two more full-time employees.

“We’re hoping that’s going to help with our coverage,” Wentling said.

She said that NOVA sent out 872 subscriptions throughout the borough, but that only 173 have participated.

Wentling noted that the subscription drive and the proceeds netted NOVA $13,027.

Last month, Councilman Harold Greene said he planned to contact NOVA amid his concerns that the borough wasn’t receiving the coverage of what he said it was promised.

Greene said he believes NOVA’s staffing was down, and that he planned to meet with Wentling to ensure the borough gets the coverage it was promised.

Contacted the following morning, Wentling said NOVA provides 24/7 ambulance coverage.

She said at that time its call response was at 90%, which means that mutual aid comes in about 10% of the time to cover calls when NOVA is busy.

Wentling added that NOVA faces the same issues just as any other EMS, and that while it recently hired another full-time EMT, it still needs a full-time paramedic.

She noted that NOVA has mutual aid agreements with neighboring services to provide backup coverage for each other during high call volume periods, which she said ensures continuation of services to better serve the community.