Carbon County officials are hoping that a meeting with the new court case management system company will resolve several issues title searchers and county departments are having with obtaining the necessary information for proper operations.

On Thursday, Commissioners’ Chairman Wayne Nothstein reported that a meeting between the county and Tyler Technologies, who created the Odyssey case management system that Carbon purchased, took place on Wednesday.

“There were 17 of us from the county side in the meeting,” Nothstein said, saying that participants included several department heads, title searchers and an attorney.

“They did an excellent job of explaining all the issues to Tyler,” he said.

From the meeting, Nothstein said that Tyler representatives were “more receptive and cooperative then they ever have been.”

He said that the company was given a deadline to come up with a plan to resolve all the issues with the system. Once that plan is in place, the company will make the changes and begin testing before it is reimported into the county’s case management system.

Nothstein used the example of the upset sale that is coming up in September that must all be researched before a sale could be completed.

Last week, several title searchers approached the board of commissioners to ask for help because the new Odyssey system, which went live in April, was causing several problems with being able to obtain the necessary information on properties for sales and other transactions.

Michael Solt, of Community Settlement, said the new system caused nothing but headaches, explaining that it is missing liens and foreclosures on properties and leaving title searchers and settlement companies open for liability issues.

Several other title searchers called the system inadequate and asked for help.

Carbon County purchased the Odyssey system on the recommendation of the courts in 2021 at a cost of $604,840. The system replaced the Anita Civil Case Management system in the court administration, clerk of courts, prothonotary and register of wills/orphans court offices.