Log In


Reset Password

State police warn about white van scams

The Pennsylvania State Police is reminding residents of the resurgence of the “white van scam,” a scam involving the sale of electronic home theater goods from the back of an SUV or van.

The con typically involves people selling “expensive high end” home theater equipment (speakers, projectors, etc.) out of their vehicle at a significantly discounted price. The equipment is typically cheap because, generally, it is poor quality imitations of name-brand goods.

White van scammers often target moderately trafficked areas such as shopping centers, gas stations and bank parking lots. They typically approach people using a fictitious back story indicating they are selling expensive high-end equipment because they have too much inventory or have extra units from a recent job that they need to get rid of quickly.

In an attempt to mislead the buyer, the equipment’s brand name is often similar to well-known manufacturers. The merchandise is normally in original packaging, with professional looking imagery and marketing materials, including an MSRP price tag and buzzwords such as “4K,” “High-Resolution Audio” and high wattage numbers.

The scammer may apply urgency or pressure to the potential buyer indicating this is a now or never opportunity. The scammer also may be very accommodating, for example, they might be willing to wait while the potential buyer rushes to the ATM to get cash. In some instances, the scammer may be willing to accept whatever monetary amount the buyer can offer at the time.

The white van scam has also infiltrated the Internet with scammers presenting online storefronts, “official” Facebook pages, Craigslist ads and eBay accounts to advertise and peddle their goods. Be aware that the online storefronts are meant to help legitimize the shoddy products and high MSRP prices when customers look them up online. For example, a storefront of eBay listing may display a “high end” MSRP price of $2,500 for one item but another listing will drastically mark it down to around $300.

Below are recommendations to help avoid falling victim to the white van scam:

• Remain hypervigilant if approached by an individual(s) selling merchandise out of their vehicles

• Google or search online for the company name and description of the situation, and add the word “scam” at the end before searching, which may help identify potential scams

• Be aware that brand names may sound similar to well-known and regarded manufacturers

• Ask the seller very specific questions about the product origin, brand

• Do not feel pressured to succumb to the seller’s urgency to purchase immediately

• Closely inspect the merchandise before buying

• If it seems too good to be true, it probably is

• When shopping online, use a credit card rather than a debit card; credit cards give you much greater consumer protection if your information is stolen.

If you have been the victim of a scam, contact your local law enforcement agency; file a complaint with the Federal Trade Commission at www.ftccomplaintassistant.gov or 1-877-FTC-HELP.

If possible, be prepared to provide your contact information: name, address, phone number, email address; the type of product or service involved; information about the seller and circumstances of the transaction: amount paid, method of payment, date of transaction; if in person: location, gender, physical description, name or logo on vehicle; and, if online: website.

If you see something suspicious, call 911 immediately and report the information to authorities with as much detail as possible.