Editor's note: This letter is being reprinted to clarify the business.
On July 8, I called in two prescriptions to a chain pharmacy. The next day, I picked them up.
No, I did not check the individual bags before leaving the store.
At home, I found one prescription to be incorrect. It was a drug my husband no longer uses. I called the store, but was told I was liable for the $32 since I left the store without checking, and the drug I ordered was not ready yet. Had that refill been ready, I would have known something was wrong: three instead of two.